Terms & Conditions

Cancellation
I know that life sometimes happens. If you need to cancel your place* on a programme, here’s how it works :

1. If you cancel your place more than a calendar month before the start of a programme, you are entitled to a full refund.
2. If you cancel your place two weeks – 1 calendar month before the start of a programme, you are entitled to a 50% refund.
3. If you cancel your place within the 2 weeks before the start of a programme, there is no refund available.

If you need to cancel your coaching appointment, here’s how it works :

1. If you cancel a week or more before your scheduled session, you are entitled to a full refund.
2. If you cancel two days – one week before your scheduled session, you are entitled to a 50% refund.
3. If you cancel within the 48 hours before your scheduled session, there is no refund available.

As soon as you think that you might not be able to attend your learning programme or your coaching call, please contact me so we can talk about the best way for you to proceed.

* You may give your place to someone else, if you choose. This substitution is only possible where entry requirements for the selected programme are met by the person to whom you are offering your place.

Viability
Minimum numbers are required to run each of my programmes. Should a programme not be viable enough to run, I will let you know as soon as I can. If a programme is not viable, I will let you know one calendar month before the programme start date. You will be eligible for a full refund, and I will aim to offer alternative dates for the programme that you originally booked.

Attendance
Because I adhere to the certification requirements of the ABH and ABNLP, full attendance at the live components of the following training is required in order to be eligible for certification :

1. NLP Practitioner Programme
2. NLP Master Practitioner Programme
3. Ericksonian Hypnosis training

“Telling Stories For A Change” is accredited via the IACTM. Should you wish to gain certification, full attendance on all days of the live event is required.

For all other programmes, your attendance is up to you, but people tend to get more out of the experience when they attend a programme in its entirety.

Certification
Should you attend a certification programme, certification is based on:

1. Full attendance
2. Completion of any pre-course preparation (keeping a learning log where required)
3. Successful completion of  in-course and post-course assessments (both practical and written)

Numbers
To optimise your learning experience, the following programmes only have 10 places available :

1. NLP Practitioner Programme
2. NLP Master Practitioner Programme
3. Ericksonian Hypnosis training

Refreshers
I know that most of us get a new layer of learning when we attend a programme for the second time. If you wish to re-visit any of your NLP or Hypnosis training that you took with me, you only need to pay 75% of  the Super Early Bird rate for the programme you wish to review. The number of Refresher places on each programme is restricted. Please contact me to talk through your options!